We are proud to announce that we are launching a new, improved and fully automated verification process. However, if you have been waiting to get verified, you will have to follow the new procedures as the documents you previously submitted will not be reviewed. We sincerely apologize for the inconvenience this may cause but these procedures are way easier and way faster!
Members who have not submitted verification documents only need to follow the new procedures.
US members will have to complete two of the three following procedures:
• Bank account confirmation consists of adding your bank account details to your AlertPay account, receiving two micro deposits in your bank account (under $0.15 each) and confirming them. This will take no longer than 5 business days.
• For credit card validation, we will send $0.01 to your Visa or MasterCard. A six-digit code will appear on your credit card statement next to the micro payment. You will have to confirm this code in your AlertPay account. If you have an American Express card, a refundable amount between $1.00-2.00 will be charged to your card. You will have to confirm the exact amount in your AlertPay account.
My Choice
• Phone validation is the simplest procedure. All you have to do is choose or enter a phone number (mobile only), wait a few moments to receive a code by phone call or text and enter the code in your AlertPay account. That’s all!
International members will have to complete either credit card validation (as seen above) or phone validation. The only difference is that for phone validation, you will receive a text message and not a phone call. You must have a mobile phone to complete this procedure.
If you have a Business account, you will also have to submit a proof of ownership:
• Article of Incorporation
• General Business Registration
• Certificate of Good Standing
• Doing Business As
• Tax Registration
After completing the necessary procedures, your account will be verified within 5 business days. You will enjoy better account security, faster deposits and withdrawals, higher transaction limits and uninterrupted transactions!
To get started, login to your account, click on “Profile” and select “Verification” under the “Personal” category.
If you have any questions or concerns, you can contact Customer Support or leave a comment on our Facebook fan page.
Thank your for your understanding.